Guided Policy Issuance

Part of the Broker

Guides the advisor through issuance, validates the documents against the brief, runs the transaction in the carrier and syncs CRM, ERP and the doc manager.

Broker
The context

Issuance gets re-keyed across system after system

When the client picks the quote, the advisor enters the carrier portal, re-keys the data and records the policy in the CRM and ERP. Each field is captured three to five times and the transaction takes twenty to forty-five minutes, with errors that end in endorsements.

The solution

A guided issuance where the advisor only approves

The agent takes the chosen quote with the file and the compliance token, validates the documents against the brief before sending. It runs the transaction in the carrier, syncs CRM, ERP and the doc manager at once and notifies the client. The advisor only approves.

Ask me anything

Key capabilities

A system that gets better with every question.

  • Pre-validation

    Validates the client documents against what the brief declares with OCR and spots any discrepancy before sending to the carrier.

  • Guided execution

    Checks the compliance token is active and runs the transaction in the carrier portal, guiding the advisor step by step to issuance.

  • System sync

    Syncs the CRM, the ERP and the doc manager at once with one field captured a single time, keeping the broker's book always current.

  • Exceptions with lineage

    Catalogs each exception with its context and a proposed action, and escalates it to the advisor with the auditable lineage of every step.

Before

Without Silia

  • From 20 to 45 min per transaction
  • Each field captured 3 to 5 times
  • Errors, corrective endorsements
After

With Silia

  • Under five minutes
  • One field captured once
  • A transaction with audit lineage
System

System integrations

During every call, Silia connects live to the systems your operation runs on — updating records, triggering workflows, and confirming actions without interrupting the conversation.

FAQs

Still have questions?

Every operation is different. Let's talk about yours.

Tell us what you're working on. We'll find a time to show you how Silia can help.

Get in touch with us

How can we help you?

Phone (optional)

If you'd rather we call you